Help Viewer Dep Set error

Общие вопросы по оборудованию и программному обеспечению Компании ДЭП
aryetoryn
Сообщения: 5
Зарегистрирован: 28 мар 2018, 17:25
Откуда: paris

Сообщение aryetoryn » 08 апр 2018, 08:11

Hi,

I get a "Help Viewer Dep Set has stopped working" error when attempting to call MadCap help from an application. This works ok on windows XP. but only works on some Windows 7 machines (and then only after it fails one or more times). The error occurs after the request to select a language, so I know HelpViewer.exe is loading ok. I am able to start up the viewer outside the applications and can load the help file ok.I am using version 4.2 of the viewer. Are there known issues with Windows 7?

Please help.

I didn't find the right solution from the Internet.

References:-
https://forums.madcapsoftware.com/viewt ... =7&t=14920
Motion Graphics Intro Video

Thanks